While performing 11gR2 RAC Database Software installation with response file (silent mode), I got this error.
[SEVERE] - Invalid My Oracle Support credentials
I was using default response files for performing this installation. Searching on MOS (My Oracle Support ), I got a note indicating that following parameter need’s to be specified
MYORACLESUPPORT_USERNAME = MYORACLESUPPORT_PASSWORD =
I provided a dummy value for these two paramters but the installation again failed with same errors. Then I gave correct credentials and tried again, this time installation was succesful. My initial thought was ” Is Oracle forcing people to have valid MOS account for performing installation” But this couldn’t be true as I had earlier done GUI installation without providing these credentials. It was clear that there was some other parameter which controlled this behavior. So as to diagnose it , I created a response file using GUI (Un checking the check box for my oracle support credentials) . This time response file had two additional parameters
#------------------------------------------------------------------------------ # Specify whether to enable the user to set the password for # My Oracle Support credentials. The value can be either true or false. # If left blank it will be assumed to be false. # # Example : SECURITY_UPDATES_VIA_MYORACLESUPPORT=true #------------------------------------------------------------------------------ SECURITY_UPDATES_VIA_MYORACLESUPPORT=false #------------------------------------------------------------------------------ # Specify whether user wants to give any proxy details for connection. # The value can be either true or false. If left blank it will be assumed # to be false. # # Example : DECLINE_SECURITY_UPDATES=false #------------------------------------------------------------------------------ DECLINE_SECURITY_UPDATES=true
We can see that DECLINE_SECUIRTY_UPDATES value is changed from default value of false to true. From 11.2 docs
If you do not set MYORACLESUPPORT_USERNAME to any value and you set this parameter to true, the Oracle Configuration Manager is not configured.
So to workaround this problem, we need to set DECLINE_SECURITY_UPDATES=true
one additional note, for this to work you have to remove your login info from the response file otherwise it still generates the error