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While performing  11gR2 RAC Database Software installation with response file (silent mode), I got this error.

[SEVERE] - Invalid My Oracle Support credentials

I was using default response files for performing this installation. Searching on MOS (My Oracle Support ), I got a note indicating that following parameter need’s to be specified

MYORACLESUPPORT_USERNAME = 

MYORACLESUPPORT_PASSWORD =

I provided a dummy value for these two paramters but the installation again failed with same errors. Then I gave correct credentials and tried again, this time installation was succesful. My initial thought was ” Is Oracle forcing people to have valid MOS account for performing installation” But this couldn’t be true as I had earlier done GUI installation without providing these credentials. It was clear that there was some other parameter which controlled this behavior. So as to diagnose it , I created a response file using GUI (Un checking the check box for my oracle support credentials) . This time response file had two additional parameters

#------------------------------------------------------------------------------
# Specify whether to enable the user to set the password for
# My Oracle Support credentials. The value can be either true or false.
# If left blank it will be assumed to be false.
#
# Example    : SECURITY_UPDATES_VIA_MYORACLESUPPORT=true
#------------------------------------------------------------------------------
SECURITY_UPDATES_VIA_MYORACLESUPPORT=false

#------------------------------------------------------------------------------
# Specify whether user wants to give any proxy details for connection.
# The value can be either true or false. If left blank it will be assumed
# to be false.
#
# Example    : DECLINE_SECURITY_UPDATES=false
#------------------------------------------------------------------------------
DECLINE_SECURITY_UPDATES=true

We can see that DECLINE_SECUIRTY_UPDATES value is changed from default value of false to true.  From 11.2 docs

So to workaround this problem, we need to set DECLINE_SECURITY_UPDATES=true